How to Recover Hotmail With an Alternate Hotmail

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    • 1). Go to "login.live.com."

    • 2). Click on "Forgot your password?' under the Password text field.

    • 3). Check the box next to "I forgot my password."

    • 4). Click on "Reset your password" under the box you just checked.

    • 5). Type in your Windows Live ID, also known as your email address, into the text box provided.

    • 6). Type the six characters displayed in the "Characters:" text box to prove that you are an actual person and not a computer program.

    • 7). Click on the "Next" button at the bottom of the screen.

    • 8). Click on "Email me a reset link." The link will be sent to your alternate Hotmail account, as well as any other email addresses you have linked to this account.

    • 9). Click on the "Next" button at the bottom of the screen.

    • 10

      Go back to "login.live.com."

    • 11

      Type your Windows Live ID and password for your alternate Hotmail account into the fields provided.

    • 12

      Click on the "Sign In" button at the bottom of the Sign In box.

    • 13

      Click on the password reset email sent to you from Hotmail.

    • 14

      Click on the reset link in the email.

    • 15

      Type in a new password in the boxes provided.

    • 16

      Click the "Reset" button at the bottom of the screen.

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